Austin · Enterprise AI

Enterprise AI for Austin companies that have outgrown the pilot

Austin does not need to be sold on AI. Its problem is different: plenty of experiments, not enough systems in production that move a number the CFO tracks. I build the ones that do, on a fixed scope, at a fixed price, with a demo every week.

39.0%Real GDP growth in the Austin metro from 2018 to 2023, computed from the BEA series in the chart below Source
28.5%Growth in average annual nonfarm jobs from 2020 to 2025, computed from the BLS series in the chart below Source
2.62MResidents of the Austin-Round Rock-San Marcos metro in 2025, Census Bureau estimate Source

The Federal Reserve Bank of Dallas sums up Austin's economy in one line: its underpinnings are government, education and the technology industry. The technology part is not just software. The Dallas Fed notes that IT manufacturing and services is nearly three times as concentrated in Austin as in the U.S., with Dell, Samsung and Tesla among the largest employers, and that business services are 1.5 times more concentrated than the national average. The state capitol and the University of Texas supply the stability underneath.

That mix produces a specific kind of AI demand. Austin has engineers who can stand up a model in an afternoon, and most companies here already have a pilot or three. What stalls is the last mile: connecting a model to real systems of record, proving it's accurate enough to trust, getting it through security review and measuring whether it changed anything. That gap between demo and production is where most of the value gets lost.

I'm an independent enterprise AI consultant based in Minnesota, with 20 years across sales, paid acquisition, marketing technology, CRO and analytics, and more than $50M in managed ad spend. I design, build and optimize agentic workflows, RAG and knowledge systems and private AI infrastructure, with the security and compliance work around them. For Austin teams, I'm the person who takes a promising pilot, ties it to one KPI and ships it.

Austin's industries, and where AI moves the number.

The sectors that anchor the Austin economy, and the specific work I do for each.
01 / Industry

Semiconductors and hardware manufacturing

Dell Technologies has its global headquarters in Round Rock. The Dallas Fed lists Dell, Samsung and Tesla among the metro's largest employers and names Apple, IBM, Advanced Micro Devices and Applied Materials among the region's manufacturers of computers and related goods and services. Tesla's Gigafactory Texas is here as well.

How I help

Fabs and hardware plants generate enormous volumes of process data, maintenance logs, supplier documents and engineering change records, and most of it is hard to search. I build retrieval systems over equipment manuals, failure analyses and maintenance history so technicians and engineers get cited answers instead of paging through binders, and agents that pre-screen engineering changes and supplier quality documents for a human to approve. Where process data is sensitive, it stays on infrastructure the company controls. The KPIs are mean time to repair, unplanned downtime and yield.

AI for Manufacturing & Supply Chains
02 / Industry

Software and business services

The Dallas Fed puts Austin's business services cluster at 1.5 times the national concentration, driven by software, data processing and computing services, and notes that Apple, Google and Meta operate significant offices in the region.

How I help

For software and services companies, the payoff is usually in operations rather than the product: support, onboarding, renewals and the sales process. I build agents that resolve and route support tickets using the company's own documentation and ticket history, draft account research and renewal briefs from CRM data, and keep humans in the loop on anything customer-facing. My background in sales, paid acquisition and CRO shapes how these are measured: cost per resolution, time to first response, net revenue retention and pipeline conversion.

Enterprise AI Agents Built for Production
03 / Industry

Insurance

Texas Mutual Insurance Company, a workers' compensation insurer, is headquartered in Austin. As the state capital, Austin is also home to the Texas Department of Insurance and the other state agencies that regulate the industry.

How I help

Workers' comp and commercial lines run on documents: first reports of injury, medical bills, adjuster notes, policy forms. I build intelligent document processing that extracts and validates the fields that matter, retrieval systems that let adjusters and underwriters ask questions of policy language and guidelines with citations, and triage agents that flag claims needing early attention. Every model decision is logged for audit and fair-treatment review. The KPIs are claim cycle time, adjuster caseload capacity and underwriting turnaround.

Enterprise AI for Insurance & Underwriting
04 / Industry

Healthcare

The Dallas Fed notes that healthcare has expanded significantly in the metro, with Ascension Seton employing more than 14,000 people and St. David's HealthCare more than 11,000.

How I help

Health systems growing this fast feel it first in administration. I build agents that assemble prior authorization packets from the chart, retrieval over payer rules and internal policy with cited answers, and denial workflows that draft appeals for staff to review, all with minimum-necessary access and HIPAA-grade logging. The KPIs are prior authorization turnaround, denial rate and days in accounts receivable.

HIPAA-Compliant Enterprise AI for Healthcare

Austin by the numbers.

Public data on the size and direction of the Austin economy.
Austin metro real GDPReal gross domestic product of the Austin metro area, billions of chained 2017 dollars, 2018 to 2023
01002003002018201920202021202220232018: $149.3B2019: $159.1B2020: $163.6B2021: $181.1B2022: $198.5B2023: $207.5B$149.3B$207.5B
Show the numbers
Year$B
2018149.3
2019159.1
2020163.6
2021181.1
2022198.5
2023207.5

Source: U.S. Bureau of Economic Analysis via FRED. Series RGMP12420, Total Real Gross Domestic Product for Austin-Round Rock, TX (MSA), millions of chained 2017 dollars, converted to billions and rounded to one decimal. FRED marks this series as discontinued; 2023 is its most recent value.

Austin metro nonfarm jobsTotal nonfarm employment in the Austin-Round Rock-San Marcos metro, annual average, thousands of jobs, 2020 to 2025
1,0001,1001,2001,3001,4001,5002020202120222023202420252020: 1,091.4K jobs2021: 1,172.5K jobs2022: 1,280K jobs2023: 1,342K jobs2024: 1,375.7K jobs2025: 1,402.9K jobs1,091.4K jobs1,402.9K jobs
Show the numbers
YearK jobs
20201,091.4
20211,172.5
20221,280
20231,342
20241,375.7
20251,402.9

Source: U.S. Bureau of Labor Statistics via FRED. Series AUST448NAN, All Employees: Total Nonfarm in Austin-Round Rock-San Marcos, TX (MSA), monthly, not seasonally adjusted, thousands of persons. Annual values are the average of the 12 monthly values for each year, computed by us and rounded to one decimal.

The Texas Advanced Computing Center at UT Austin is building Horizon, the system at the center of a National Science Foundation Leadership-Class Computing Facility backed by an initial $457 million NSF investment. UT says Horizon will deliver more than a hundredfold improvement over its current Frontera system for AI applications, and the City of Round Rock reports it will be housed at the Sabey Data Centers campus in Round Rock, the same city that holds Dell Technologies' global headquarters. Operations are expected to begin in 2026.

Around that research base sits the corporate one: Dell, Apple, IBM, Samsung, Tesla, Google and Meta all have significant operations in the metro, according to the Dallas Fed, which also notes that aerospace and defense in the region each grew by 45 percent from 2016 through 2023. The result is a deep local pool of engineers and infrastructure. What most Austin companies are short on is not talent but a disciplined path from prototype to a production system that is secure, evaluated and tied to a business result.

I work with Austin companies remote-first from Minnesota and come on-site when it earns the trip: a kickoff workshop with the people who own the workflow, a session with security and IT to settle where the system runs, a launch. Engagements run on a fixed scope and a fixed price, with a live demo every week on your data. If you already have a pilot, we start there: I audit what exists, set a KPI and baseline, close the gaps in data, evaluation and security, and get it into production. If you don't, we pick the one workflow where a win is measurable within the first engagement.

Questions from Austin teams.

We already have engineers building with LLMs. Why bring in a consultant?

Because the hard part usually isn't the model. It's scoping, evaluation, security review, integration with systems of record and proving the result against a KPI. I work alongside your engineers on those pieces, and the goal is a production system your team owns and can run without me.

Our pilot works in demos but nobody trusts it. What do you do first?

Measure it. I build an evaluation set from real cases, score the current system against it and find where it fails: bad retrieval, missing data, weak prompts or the wrong workflow. That turns 'nobody trusts it' into a specific list of fixes and a number that shows when it's good enough to ship.

Can process or customer data stay on our own infrastructure?

Yes. For sensitive manufacturing data, claims or patient records, I design deployments on-prem or in your own cloud tenancy, with access controls and logging that satisfy your security team before anything goes live.

Do you work on-site in Austin?

When it helps. Most of the work is remote with weekly demos, and on-site sessions for kickoffs, workshops or launches are agreed up front as part of the fixed scope.

Put AI to work in Austin, tied to a number.

Tell me the process or the problem. You'll get a straight answer on what it's worth and what it would take.

Let's talk