Service Agentic AI

Enterprise AI agents, built for production.

Most "AI agents" never leave the demo stage. I build the ones that run in production, do real work, and leave a complete trail behind them — multi-step, autonomous, with tool access, memory, and audit-ready logging. And every one gets attached to a number from day one.

12 wks Briefing to live deployment
100% Actions traced & logged
1 KPI Attached before we build

An agent that works in a demo and an agent that works in your business are two different things. The demo has to impress once. The production system has to be right thousands of times, on your real data, inside your real permissions, where a wrong action has a cost.

I build agents for that second world. They plan across multiple steps, call your systems through typed and permissioned interfaces, remember what happened, and record every decision to an append-only log you can hand to an auditor. If an agent can't show its work, it doesn't ship.

What an enterprise agent actually needs

Three cores have to be solid before autonomy is safe. Skip any one of them and you get a system that's impressive in a demo and dangerous in production.

  • A tooling core — typed, permissioned interfaces to your CRMs, ticketing, databases, and internal APIs, with scoped permissions and deterministic fallbacks when a call fails.
  • A retrieval core — grounded retrieval over your documents and records so answers and actions are based on your reality, not the model's best guess.
  • An oversight layer — every plan, tool call, and decision traced and logged, with human checkpoints on the actions that warrant them.

Where agents earn their keep

The highest ROI is high-volume, multi-step work that follows clear rules but eats human hours: operations automation, research and synthesis, customer operations, and internal copilots that sit on top of your own knowledge. I look for the process where an agent moves a real number — hours saved, cost per task, error rate — and I start there.

An agent that can't prove what it did is a liability, not a productivity gain. I build agents that do the work and keep the receipts.

The three cores of a production agent.

Built in from the first sprint — not bolted on after the demo lands.
01 / Tooling
Typed tool contracts
Permissioned interfaces to your systems — CRMs, ticketing, databases, internal APIs. Scoped access, deterministic fallbacks, no free-roaming calls.
02 / Retrieval
Grounded in your reality
Retrieval over your documents, records, and institutional knowledge, so every action is based on your data — not the model's guess.
03 / Oversight
Audit + observability
Every plan, tool call, and decision traced to an append-only record. Human checkpoints where the stakes call for them.
04 / Scoreboard
Tied to a number
Hours saved, cost per task, error rate, revenue impact. The KPI is set before the build and tracked after it ships.
Tool-callingMemoryMulti-step planningAppend-only logsHuman-in-the-loopOn-prem option

Twelve weeks, briefing to live.

Fixed scope, fixed price, weekly demos during the build.
01Identify

Find the process worth automating

We map the high-volume, rule-bounded work where an agent moves a real number — and we agree on the KPI before a line of code is written.

02Architect

Design the tooling, retrieval, and oversight

Typed tool contracts, grounded retrieval, and the audit layer are designed together — fixed scope and price so there are no surprises.

03Build

Ship into production, not a slide deck

We build in sprints with weekly demos, deploy into your environment, and harden the agent until it holds up under real load.

04Measure

Prove it against the KPI

We track the agent against the number we set, tune it, and keep tuning until the value crosses the cost — and keeps climbing.

Let's put an agent to work where it moves a number.

If you have a high-volume, multi-step process that's eating hours, that's where we start. I'll tell you what it's worth before we build it.

Let's talk

Markets served.

Remote-first across the United States and internationally — including these markets.

New York City, New York (NY)

Los Angeles, California (CA)

Chicago, Illinois (IL)

Houston, Texas (TX)

Phoenix, Arizona (AZ)

Philadelphia, Pennsylvania (PA)

San Antonio, Texas (TX)

San Diego, California (CA)

Dallas, Texas (TX)

San Jose, California (CA)

Austin, Texas (TX)

Jacksonville, Florida (FL)

Fort Worth, Texas (TX)

Columbus, Ohio (OH)

Charlotte, North Carolina (NC)

Indianapolis, Indiana (IN)

San Francisco, California (CA)

Seattle, Washington (WA)

Denver, Colorado (CO)

Washington, District of Columbia (DC)

Boston, Massachusetts (MA)

El Paso, Texas (TX)

Nashville, Tennessee (TN)

Detroit, Michigan (MI)

Oklahoma City, Oklahoma (OK)

Portland, Oregon (OR)

Las Vegas, Nevada (NV)

Memphis, Tennessee (TN)

Louisville, Kentucky (KY)

Baltimore, Maryland (MD)

Milwaukee, Wisconsin (WI)

Albuquerque, New Mexico (NM)

Tucson, Arizona (AZ)

Fresno, California (CA)

Sacramento, California (CA)

Kansas City, Missouri (MO)

Atlanta, Georgia (GA)

Miami, Florida (FL)

Colorado Springs, Colorado (CO)

Raleigh, North Carolina (NC)

Omaha, Nebraska (NE)

Long Beach, California (CA)

Virginia Beach, Virginia (VA)

Oakland, California (CA)

Minneapolis, Minnesota (MN)

Tulsa, Oklahoma (OK)

Arlington, Texas (TX)

New Orleans, Louisiana (LA)

Wichita, Kansas (KS)

Cleveland, Ohio (OH)

Tampa, Florida (FL)

Bakersfield, California (CA)

Aurora, Colorado (CO)

Honolulu, Hawaii (HI)

Anaheim, California (CA)

Santa Ana, California (CA)

Corpus Christi, Texas (TX)

Riverside, California (CA)

Lexington, Kentucky (KY)

St. Louis, Missouri (MO)

Stockton, California (CA)

Pittsburgh, Pennsylvania (PA)

Saint Paul, Minnesota (MN)

Cincinnati, Ohio (OH)

Greensboro, North Carolina (NC)

Anchorage, Alaska (AK)

Plano, Texas (TX)

Lincoln, Nebraska (NE)

Orlando, Florida (FL)

Irvine, California (CA)

Newark, New Jersey (NJ)

Toledo, Ohio (OH)

Durham, North Carolina (NC)

Chula Vista, California (CA)

Fort Wayne, Indiana (IN)

Jersey City, New Jersey (NJ)

St. Petersburg, Florida (FL)

Laredo, Texas (TX)

Madison, Wisconsin (WI)

Chandler, Arizona (AZ)

Buffalo, New York (NY)

Lubbock, Texas (TX)

Scottsdale, Arizona (AZ)

Reno, Nevada (NV)

Glendale, Arizona (AZ)

Gilbert, Arizona (AZ)

Winston-Salem, North Carolina (NC)

North Las Vegas, Nevada (NV)

Norfolk, Virginia (VA)

Chesapeake, Virginia (VA)

Fremont, California (CA)

Garland, Texas (TX)

Richmond, Virginia (VA)

Baton Rouge, Louisiana (LA)

Boise, Idaho (ID)

San Bernardino, California (CA)

Spokane, Washington (WA)

Des Moines, Iowa (IA)

Modesto, California (CA)

Birmingham, Alabama (AL)

Tacoma, Washington (WA)

Fontana, California (CA)

Oxnard, California (CA)

Fayetteville, North Carolina (NC)

Huntsville, Alabama (AL)

Moreno Valley, California (CA)

Rochester, New York (NY)

Glendale, California (CA)

Yonkers, New York (NY)

Augusta, Georgia (GA)

Amarillo, Texas (TX)

Little Rock, Arkansas (AR)

Akron, Ohio (OH)

Shreveport, Louisiana (LA)

Grand Rapids, Michigan (MI)

Mobile, Alabama (AL)

Salt Lake City, Utah (UT)

Huntsville, Texas (TX)

Tallahassee, Florida (FL)

Overland Park, Kansas (KS)

Knoxville, Tennessee (TN)

Worcester, Massachusetts (MA)

Brownsville, Texas (TX)

New Port Richey, Florida (FL)

Jackson, Mississippi (MS)

Providence, Rhode Island (RI)

Fort Lauderdale, Florida (FL)

Sioux Falls, South Dakota (SD)

Tempe, Arizona (AZ)

Cape Coral, Florida (FL)

Springfield, Missouri (MO)

Pembroke Pines, Florida (FL)

Eugene, Oregon (OR)

Peoria, Arizona (AZ)

Corona, California (CA)

Lancaster, California (CA)

Rockford, Illinois (IL)

Salinas, California (CA)

Palmdale, California (CA)

Springfield, Massachusetts (MA)

Charleston, South Carolina (SC)

Duluth, Minnesota (MN)

London, England (ENG)

Dublin, Ireland (IRE)